A NSW Government website

Support resources

How-to videos

How to videos are available to guide you through key components of the approval management functionality within SafeScript NSW. These short videos provide demonstrations on how to:

Managing organisations

Understanding patient profiles

Approvals page

My correspondence page

SafeScript NSW Online Help (WebHelp)

SafeScript NSW Online Help, or WebHelp, offers step-by-step instructions on how to successfully complete a wide range of tasks within SafeScript NSW.

Whether you're applying for a Schedule 8 medicine approval, exiting or cancelling an approval, adding a locum, or updating your information, you'll find comprehensive guidance and tutorials here.

Quick start guides 

When applying for an online approval for the first time, there are several actions users should complete to ensure that the process is smooth and that they have the right visibility of their organisation’s approvals.

Here are some guides to help support you through your initial set up:

Other support guides

For further support on patient search and navigation, see the Record Types quick reference guide.
To learn more about managing a patient’s OTP dosing point, see Managing a patient’s dosing point.
For more information on how to exit an OTP approval, please read How to exit an approval.